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Questions About Home Depot Data Breach?

posted on Monday, September 15, 2014 in Community

On Monday, September 8, 2014, Home Depot confirmed that their payment systems have been breached. Customers who made purchases with debit or credit cards at U.S. and Canadian stores may face the potential for fraud.

According to Home Depot’s latest statement on a September 8th press release:

  • This issue impacts purchases made from April 2014 forward
  • There is no evidence that Home Depot online purchases have been impacted
  • Debit card PINs do not appear to have been compromised

At this time there is no need to call First National Bank to learn if you’re impacted. You can continue using your First National Bank Debit Card we will keep a close eye on the most recent information breach and let you know whether there are any updates

We also encourage you to continue to monitor your accounts with Internet Banking and let us know immediately if you notice any fraudulent activity. In addition, you can take advantage of some of the services offered by Northwest Bank to give yourself added peace of mind. Such us:

  • Fraud monitoring service, Falcon Fraud Prevention – This service is free to all Debit Card customers and is automatically added to your Debit Card, for your protection.
  • Debit card alerts, SHAZAM BOLT$ - This free service is offered through SHAZAM, it’s easy to sign up.  Just click the link to learn more.
  • Account notifications, e-Alerts – Set up e-Alerts through your Internet Banking account.  This will enable you to receive notices for any of the alerts you have set up on each of your accounts.

As always, we will continue to monitor all of your transactions, 24/7, in order to detect possible fraudulent transactions.  For more information on Falcon Fraud Prevention, our fraud monitoring service, click here. You can also visit with a First National Bank Representative.

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